Terms & Conditions
The terms of ordering and delivery at plantui.com web shop
We are happy to serve you at our plantui.com web shop if you are at least 18-years old.
Your items can be delivered to the following countries:
- Bosnia And Herzegovina
- Czech Republic
- United Kingdom
- United States
For customers in Italy, please visit plantui-italia.it.
Our product prices are in euros. The price already includes VAT 24%. We reserve the right for price changes.
The shipment fee to Finland is 5€, to other European countries 15€, to North America and Asia is 75€. Please note: If a shipment is not picked up from the delivery destination on time and has to be re-sent, the customer is responsible to cover any additional shipment fees.
Our products and the shipping fees are paid simultaneously with the order. You can choose to pay with the following payment methods:
- Paytrail (Finnish netbank payment / Visa / Mastercard)
- With all major credit cards
- Finnish debit cards
Ordering and paying take place safely in a SSL-protected connection.
Time of delivery
We deliver your items securely and as quick as possible. We will ship your order in 2 business days from Finland. In most cases the items are shipped during the same day, if the order is completed on a business day before 9 AM (UTC+2, summertime UTC+3).
The delivery is shipped by Postnord / DPD to the requested destination. Entering a valid phone number at check out guarantees that the delivery will run smoothly.
The right of return and change of products
All our products are given a 14-day right of change or return according to the Finnish Consumer Protection Act. In case you wish to return your product, please send us an email at email@example.com
Wrong or faulty product
If you received a wrong product or the product is faulty or damaged, contact our customer service immediately by e-mail at firstname.lastname@example.org
Cancelling an order
If you want to cancel your order and the delivery has not yet been shipped, you can cancel the order by contacting our customer service email@example.com. If the delivery has already been shipped, please act as described in the return instructions.
Disclosure of information
Your information is not disclosed to third parties.
Plantui Oy - VAT number: 2489457-1
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
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Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Pinterest, Twitter, YouTube will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us:
- Email: firstname.lastname@example.org